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BOP PTE LTD WIRELESS EMERGENCY BOP SYSTEM

SUBSCRIPTION AND SERVICES AGREEMENT


INTRODUCTION

BOP Pte Ltd (“BOPPL”) has deployed a residential Wireless Emergency / Panic BOP System in Singapore using LoRaWAN® technology whereby elderly residents in distress can press a Buddy of Parents™ Alert Button (“BOP Button”) for assistance. Once triggered, the BOP Button sends an alert wirelessly to a cloud-based application server where the alerts are monitored 24/7 by the BOP Response Centre, which will contact the SCDF Medical Emergency Services in the event of an actual or assumed medical emergency (hereinafter referred to collectively as the “System”).

iWOW provides end-users with access to and use of the System on a subscription basis (“Service”).

Customers may subscribe for the use of the Service by clicking on the “Agree” Button below.It is important that you read and understand these Terms. By clicking on the “Agree” Button, you agree that these Terms create a binding legal agreement between you and BOPPL in respect of the Service for the relevant Subscription Term (“Agreement”).

For the avoidance of doubt, the BOP Button is not included with the subscription to the Service and is to be purchased and installed separately.

If you have any questions concerning a Subscription or regarding the terms of this Agreement, you can contact our Customer Support:

AGREED TERMS

1. Definitions and Interpretation

1.1 Definitions(a) “Agreement” has the meaning ascribed to it in the Introduction.(b) “Additional Term” means, in relation to any renewal of any Subscription Term, the Subscription Term commencing on the date immediately following the expiry of the preceding Subscription Term.(c) “Add-On Date” means the date on which a BOP Button is installed at and/or registered to the BOP-user address in addition to the number of BOP Buttons already installed as of the Subscription Date or any previous Add-On Date.(d) “BOP Button” has the meaning ascribed to it in the Introduction.(e) “BOP-User” means an end-user of the Service.(f) “Confidential Information” refers to all information disclosed by a Party (“Disclosing Party”) to the other Party (“Receiving Party”), whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. However, Confidential Information shall not include any information that:

  1. Is or becomes generally known to the public without breach of any obligation owed to the Disclosing Party;

  2. Was known to the Receiving Party prior to its disclosure by the Disclosing Party without breach of any obligation owed to the Disclosing Party;

  3. Is received from a third party without breach of any obligation owed to the Disclosing Party; or

  4. Was independently developed by the Receiving Party.


    (g) “Customer” means the person (who may or may not be a BOP-User) subscribing for the Service.


    (h) “Customer Data” means any and all data (including personal data as defined under the Personal Data Protection Act 2012) and information (whether pertaining to a BOP-User or otherwise) provided or made available by the Customer to BOPPL for and in connection with this Agreement.


    (i) “Documentation” means any material (whether in written or electronic form), including but not limited to any user guide or instruction manual, which is issued by BOPPL to facilitate the use of the Service.


    (j) “Force Majeure Event” means an event which arises because of any circumstances which BOPPL cannot reasonably be expected to control (which shall include war; rebellion; riots; actual or threatened hostilities; acts of terrorism; acts of government; natural phenomena; or acts of God).


    (k) “Initial Term” means the period commencing on the Subscription Date and ending on the date which is 24 months after the Subscription Date or the Add-On Date, whichever is later.


    (l) “Intellectual Property Rights” refers to patents, rights to inventions, copyright, trademarks, designs, and other related rights.


    (m) “License” means the license to access and use the Service pursuant to Clause 2.


    (n) “Modifications” means modifications, enhancements, bug fixes, upgrades, updates, and new versions of the System.


    (o) “Party” means the Customer or BOPPL.


    (p) “Personal Data” has the meaning ascribed to it under the Personal Data Protection Act 2012.


    (q) “Service” has the meaning ascribed to it in the Introduction.


    (r) “Subscription” means a subscription to the Services for any applicable Subscription Term.


    (s) “Subscription Date” means the date on which Customer subscribes for the Service.


    (t) “Subscription Fee” means, in relation to any Subscription Term, the fee payable by Customer in consideration of the Service during the Subscription Term.


    (u) “Subscription Term” means the Initial Term and any Additional Term.


    (v) “System” has the meaning ascribed to it in the Introduction.


    (w) “Third-Party Service Provider” means a third-party provider of goods and/or services (including BOP monitoring and emergency response services).

2. Subscription and Grant of License

2.1 Subscription to the ServiceCustomers may subscribe for the use of the Service by clicking on the “Agree” Button below.

2.2 Renewal of SubscriptionUnless otherwise canceled by the Customer via written notice to BOPPL (at least one month prior to the expiry of the current term), the subscription will renew automatically for an Additional Term of 24 months.

2.3 Grant of LicenseSubject to the terms of this Agreement and payment of the applicable Subscription Fees, each BOP-User is granted a non-transferable, revocable, non-exclusive license to use the Service during the Subscription Term.

3. Customer’s Responsibilities and Obligations

  • Compliance with Documentation: Customers must comply with provided Documentation regarding the use of the BOP Button and Service.

  • Care of BOP Button: Customers are responsible for installing and maintaining the BOP Button.

  • Customer Data: Customers must provide all necessary data, including Personal Data, to facilitate the Service.

4. Fees and Payment

  • Subscription Fee: $20/month for up to 10 BOP Buttons.

  • Payment Method: Payment must be made in advance via accepted methods.

  • Taxes: All fees are subject to applicable taxes.

DISCLAIMERS

  • The BOP Button is not a medical device under the Health Products Act 2007.

  • The Service is provided "as is" without warranties of any kind.

LIMITATION OF LIABILITY

  • BOPPL is not liable for indirect, incidental, or consequential damages.

  • Total liability is limited to the amount paid by the Customer for the 12 months preceding any claim.

CONTACT INFORMATION

Address: 1004 Toa Payoh North, #02-16/17, Singapore 318995

Email: bop@buddyofparents.com


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